Privacy Policy

Last updated: February 2025

Our Approach to Data

SmartHub is not a Software-as-a-Service platform. Instead, we help businesses set up and maintain their own dedicated AI infrastructure, either on their own servers or on cloud infrastructure that we help provision for them. This means:

  • Your data stays on your own infrastructure
  • We do not store or process your business data on our servers
  • You maintain full control and ownership of all your data
  • Your AI infrastructure runs in your own isolated environment

Information We Collect

The only information we collect and maintain is basic contact information needed to provide our setup and support services:

  • Contact details for support and communication
  • Technical information needed for system maintenance
  • Service-related communication records

System Access

When providing setup and maintenance services, our team may need access to your infrastructure. This access is:

  • Only used for authorized maintenance and support
  • Subject to your security policies and requirements
  • Can be revoked by you at any time

Contact Us

If you have any questions about our privacy practices, please contact us at: [email protected]